The readiness gap in personal training: why fitness hiring is slow in the strongest market the industry has seen. For gym owners, operators and hiring managers.
Employment projections: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook: Fitness Trainers and Instructors, 2025–35. Survey figures: ISSA Gym Partner Hiring Survey, March 2026. Operator demand figures are as stated by the named organizations.
The fitness industry is not short of people who want to work in it. It is short of people who are ready to work in it on day one.
That distinction matters more than any other number in this paper. The U.S. Bureau of Labor Statistics projects about 68,000 openings for fitness trainers and instructors every year through 2035, on 7% employment growth. Demand has never been stronger. Yet operators across every segment — big-box, boutique, franchise, international — report the same experience: open roles that stay open, hiring timelines stretching past two weeks and frequently past a month, and a stack of certified applicants who still need months of development before they can hold a floor.
ISSA’s 2026 gym partner survey found that 94% of partner operators would use a platform that delivers pre-vetted, job-ready trainers. Not more applicants. Ready ones.
This is a structural readiness gap, not a labor shortage. And the fix is not recruiting harder.
Every leading indicator in fitness points up. Membership is strong, personal training attach rates are climbing, and specialty formats keep multiplying. The industry has spent a decade arguing that fitness is recession-resistant, and it has largely been proved right.
So the hiring picture is strange. Operators describe a market where interest in fitness careers is abundant and the roles still take a month to fill.
Hiring delays are driven by process inefficiencies and candidate unreadiness — not by a lack of interest in fitness careers.
The scale of the shortfall at named operators makes the point better than any average:
| Operator | Stated need |
|---|---|
| Anytime Fitness | Approximately 1,300-coach deficit across 2,300 U.S. locations |
| Snap Fitness | 4,000 additional trainers sought globally |
| Equinox | 500+ coaches over the next five years |
| LeeJam (Saudi Arabia) | 400 immediate openings, capacity for 1,000+ |
Operator demand figures are as stated by the named organizations at the ISSA Global Summit 2026. These are current, stated needs from operators opening clubs now.
“We are opening clubs almost every month. For the personal trainers, today we need 400 more.”Onur Bayhan · Fitness Director, LeeJam
Ask an operator what is hard about hiring and you get two answers, not one. There are not enough applicants, and there are not enough qualified applicants. Most hiring strategies only address the first.
Increasing applicant volume without improving candidate readiness does not solve the hiring problem.
This is why job-board spending so often disappoints. A wider funnel delivers more resumes into the same screening bottleneck. The constraint is not at the top of the funnel, it is at the point where a hiring manager has to decide whether this certified candidate can be trusted with a paying member in three weeks.
Operators absorb that uncertainty as a cost: extended onboarding, shadowing hours, mentorship time from senior staff who are not being paid to teach, and the compounding expense of a trainer who leaves before reaching productivity.
The most useful finding in the 2026 data is also the most specific. When operators describe what their applicants lack, they do not describe exercise science.
Gym operators are consistent on what is missing: not fitness knowledge, but business readiness. Three competencies come up repeatedly:
Critically, operators report these gaps regardless of certification level. This is not one credential underperforming another. It is an industry-wide training design problem: certification programs have optimized for exam performance in exercise science and left the commercial side of the job to be learned by accident, on the floor, at the employer’s expense.
“Your conviction, your passion to want to help change people’s lives, that’s energy. That’s energy you put out, that’s energy that member feels.”Khaled Elmasri · Fitness Operations Manager, Excel Fitness / Planet Fitness
At Crunch Fitness, the answer has been to define the job more completely. Mauro Maietta, Director of Fitness and Development, describes a four-pillar model: exercise and movement, coaching and accountability, nutrition, and dietary support. Three of those four pillars are about the relationship, not the programming.
The next competitive advantage for fitness professionals lies beyond certification — in real-world preparedness, business skills and client-facing competency.
The survey question that produced the headline number was deliberately practical. Not “would you like better candidates” — everyone would. The question was whether operators would use a platform that delivered pre-vetted, job-ready trainers.
94% said yes.
That figure describes a market that has stopped believing the certificate alone is a sufficient signal, and has started looking for a second layer of verification before the interview.
Operators are already building that layer themselves where they can.
“One of the key initiatives we’ve done to support new trainers is getting all of our general managers ISSA certified.”Dylan Currin · 24 Hour Fitness
“You’re in business for yourself, but you’re not in business by yourself.”Shannon Reed · National Fitness Director, Snap Fitness
A readiness gap is closed in what gets taught, in how candidates are surfaced to employers, and in what happens after the hire.
If operators report the same three missing competencies across every credential, those competencies belong inside the certification, not in a supplementary course a minority of graduates will buy. ISSA’s Fitness Business Bundle was built against exactly this finding, covering sales and client retention as core content rather than elective.
ISSA Career Connect now connects more than 49,000 ISSA-certified coaches with more than 23,000 hiring gyms globally, with employer profiles, verified credentials and direct application pathways. The value to an operator is not the size of the pool. It is that the pool is filterable and the credentials are verified before anyone schedules an interview.
“The partnership in Career Connect is the gate that’s going to unlock those opportunities.”Vicke Kemming · Senior Manager of Operations, Anytime Fitness Training
Separately from this research, the ISSA Job Guarantee is built to align the incentive: a certification body that guarantees employment has to care about employability, not just completion.
The industry has spent years treating hiring as a marketing problem: more listings, more reach, more applicants. The 2026 data says it is an education and infrastructure problem.
That reframe is good news, because education and infrastructure are fixable. Curriculum can be redesigned to include the business of the job. Credentials can be verified before an interview rather than after. Employers and certified professionals can be connected directly instead of finding each other through job boards that know nothing about either.
When professionals succeed, operators succeed. Every new professional creates value for employers, and every new employer creates opportunity for professionals. That is the loop the readiness gap interrupts, and closing it is the fastest available growth lever the fitness industry has.
Nealy, T. The Readiness Gap in Personal Training. ISSA Industry Research, 2026. issaonline.com/pages/fitness-industry-readiness-gap
Reviewed by Andrew Wyant. This paper may be quoted with attribution to the ISSA 2026 Fitness Hiring Report.
The readiness gap is the distance between holding a certification and being prepared to contribute on day one. Gym operators report that the constraint is less about applicant volume and more about candidates arriving without the client acquisition, retention and sales skills the job requires from week one.
No. The U.S. Bureau of Labor Statistics projects about 68,000 openings for fitness trainers and instructors each year through 2035, on 7% employment growth, and ISSA's gym partner survey found no shortage of applicant interest. The constraint is candidate readiness and screening throughput, not interest in fitness careers.
Operators consistently name three: client acquisition, the ability to start a conversation on the floor and convert it into a consultation; retention strategy, the systems that keep a client past week six; and sales confidence, the willingness to ask for the commitment. Operators report these gaps regardless of which certification the applicant holds.
Operators surveyed by ISSA in March 2026 reported hiring timelines routinely exceeding two weeks and frequently exceeding a month, in a market with record demand for personal training services.
This paper draws on three sources:
Employment projections are drawn from the U.S. Bureau of Labor Statistics, Occupational Outlook Handbook: Fitness Trainers and Instructors (2025–35 projections). Operator demand figures are as stated by the named organizations. Income and earnings figures cited by employer partners reflect those employers’ own statements and are not guarantees of income; individual results vary.
If candidate readiness is your constraint rather than applicant volume, these are the three places to start.
See how 23,000+ partner locations recruit from a pool of verified, credentialed coaches.
How a certification body that guarantees employment changes what it optimizes for.
Survey breakdown, employer network highlights and findings from all 58 Summit sessions.
International Sports Sciences Association (ISSA) is the world’s most connected fitness and wellness ecosystem. Since 1988, ISSA has gone beyond traditional certification to build the industry’s career operating system, giving professionals the skills, confidence, and connections to build meaningful futures, while providing operators with the trusted, work-ready talent they need to grow. Its premier workforce platform, Career Connect, bridges a global community of over one million students across 176 countries with more than 23,000 global partner locations. ISSA aims to connect 100 million people to healthy living by 2030.
This paper may be quoted with attribution to ISSA. Media enquiries: Tami Nealy, VP Communications & Reputation, tnealy@issaonline.com.