Yes, you must complete all your quizzes to unlock your final exam.

Yes, you can pay your account balance in full at any time. 

• Pay online, directly from your student portal. Click the MY ACCOUNTS tab located on the top right corner of the page, Click the ORDER HISTORY tab and look for the MAKE A PAYMENT link. 
• Call Student Financial Services directly at: 1-805-364-9117, Monday-Friday, from 6am-5pm, Arizona Time.

Different courses allow for different completion timeframes (please see below):   

• Certified Personal Trainer Live Learning Experience: 3 months to complete
• Certified Personal Trainer (CPT) Course:  6 months to complete 
• Specialization Courses:  8 months to complete 
• CPR/AED Courses:  These courses do not expire

After enrollment, all course material is provided for you in your student portal including, your digital textbook, audio and video lectures, and course workbook.

• Exams with written sections can take 3-5 business days to be graded by our Education Support Team. 
• If your exam was multiple choice only, please check your email inbox for exam results. If you don't see an email, please check your spam folder.
• You will need to have a current CPR/AED certification and have paid a minimum of 1/12th of your overall balance with ISSA to be issued your certification.
• Once the requirements above are met and your certification is done processing, click the applicable course in your student portal and the PDF certification will be available to download and print.
• A PDF of your certificate will be available to download directly from the student portal 24-48 hours after passing the final exam.
• Please note, ISSA does not mail certifications outside of the United States. International students can download a high-resolution PDF of their certificate directly from the student portal and print on heavy paper stock. 

ISSA accepts most online and in-person CPR certifications. If there is a CPR course you are interested in taking, please reach out to ISSA first to confirm if it is accepted. You can reach our Student Success Team at 800-892-4772 (option 3), Monday-Friday from 6am-6pm, Arizona Time.

• All ISSA courses have a set completion timeframe starting from the time you enroll. The due date can vary from course to course. You can see your course deadline via ISSATrainer. Students are responsible for knowing their course completion period and expiration date.
• Students who need additional time will have the opportunity to purchase up to 4 months of additional course time on a month-to-month basis. Extensions add time from the original course expiration date, not the date of purchase, and can be purchased when you log into ISSATrainer.
• If a course is not completed after the 4th extension period ends, students must Re-Enroll in the course at an additional cost to retake the course.

Completing quizzes after reading assignments helps test your knowledge and better prepares you for the final exam.

• Students can track their progress by going to the QUIZZES tab found within the course dashboard of your student portal.
• You can also review your answers and retake quizzes as many times as you want from the QUIZZES tab.

• Students receive exam results via email.
• Exams with written sections can take 3-5 business days to be graded by our Education Support Team. 
• If your exam was multiple choice only, please check your email inbox for exam results. If you don't see an email, please check your spam folder.
• Still can’t find the email? Call the Student Success Team at 800-892-4772 (option 3), Monday-Friday from 6am-6pm, Arizona Time.

All CPT courses must be completed within 6 months of the official purchase date. All other specialization training courses must be completed within 8 months of the official purchase date.  If a new edition of a course becomes available during your enrollment period, you will be given the opportunity to upgrade to the latest edition of the course.

A PDF of your certificate will be available to download directly from the student portal 24-48 hours after passing the final exam.

Students who submit their exam online will receive their results via email, using the email address provided at the time of testing. Home Study examination results will be sent by US mail. The communication via email or US Mail will be from the ISSA Educational Support Department. Students may contact the ISSA Educational Support Department for any questions regarding results.

All ISSA Professionals are required to maintain a current adult CPR/AED certification. If your CPR/AED expires before your renewal, you are responsible for updating your CPR/AED status. Your CPR/AED certificate must be valid for at least 30 days beyond the date of submission.

Two options exist to satisfy this requirement:

A.  A hands-on CPR/AED course from an approved provider
-or-
B.  A time-saving, more convenient and less expensive ISSA-approved online CPR/AED course.(The ISSA-approved online course also automatically updates the ISSA database upon your successful completion.)

For more information on the ISSA-approved online course, please visit: https://www.issaonline.com/certification/cpr/.

You have 6 months from your enrollment date to satisfy all the requirements of the program: submission of all quizzes, a score of 75% or better on all sections of the final examination, proof of valid CPR/AED. You will not earn your certification until you have met all requirements.

The American Heart Association and Red Cross are two of the most popular providers in the United States. CPR/AED classes can also be found through local gyms, fitness facilities, fire departments, hospitals and YMCA's.

The ISSA-approved online course also automatically updates the ISSA database with your documentation upon your successful completion. 

Otherwise, ISSA requires a copy of the front and back of your CPR/AED card. Copies can be submitted via fax (805-745-8119) or mail (2942 N 24th Street, Ste 115 PMB 28058). Please contact Student Services with any questions you might have regarding CPR/AED Aid submission at 866-499-6439.

ISSA student identification numbers are printed at the bottom of each certified student's certificate. If a personal training certificate does not indicate the student identification number, the student should contact the Student Services Department between 7am and 5pm, Monday through Friday at 866-499-6439.

Students can transfer a course to another student within three months of the original enrollment date. A completed Course Transfer Form, a copy of the current student's photo ID, and a transfer fee must be submitted to the Student Services Department prior to the three-month limit. ISSA courses may only be transferred once. Authorization from a Student Services representative is required for all course transfers. (Contact Student Services at 1-866-499-6439.)

ISSA aims to provide its students with valuable resources such as educational support. Students may contact the ISSA Educational Support line as often as necessary to facilitate learning, even post-certification. ISSA is here to help students succeed! The ISSA Technical and Educational Support Department is available between 7am and 5pm Pacific Time, Monday through Friday at 1-866-499-6439 or 1-855-478-0340 (international). Students may also post questions inside the Members Section to receive feedback from our Technical and Educational Support Department as well as other ISSA trainers who frequent the message board.

Course exchanges will be granted within 30 days of purchase. In order to issue materials for the new course, ISSA must receive the original course package in its entirety, postmarked no later than the 30th day of enrollment. An administration fee plus shipping costs for new materials shall apply. Students will be subject to the tuition reimbursement schedule of the new course commencing with the reassignment date.

Refund Policy: All sales are final seven (7) days after the date of purchase (the "Return Period") (certain products are final on the date of purchase - see those listed below). In other words, as of the 8th day following the date of purchase, the Company will not provide refunds or accept returns. You must contact your Success Coach within the Return Period to request a refund. If you have attempted the final test, exam or proctored exam associated with the product or service you purchased, you will not be entitled to a refund. A 10% return processing fee is applied to all refunds and is based upon the "Product Price", which is the total purchase price including applicable taxes minus all standard fees charged at the time of purchase. The following standard fees are nonrefundable: shipping and/or handling, application, administration, test extension, late cancellation, retest, workshop transfer, program extension, petition, recertification, and recertification late fees. Refunds are only available for the portion of the "Product Price" already paid. Often products are sold as packages (e.g., electronic textbook, online program, and final exam). Refunds are not available for individual items within a Product Package. If an item within a Product Package is defective, you can request an exchange of that item by contacting your Success Coach within the Return Period.

All sales are final on Continuing Education Units, CPR certifications and the CPT Study Expansion Pack.  Refunds are not provided on these products.

All refunds are issued in the same form as the original payment, except if you elected an installment plan the refund will be issued to the most recent form of payment.

Yes. You can pay off your balance early.

*For credit and debit cards only

No. There are no penalties for paying it off early.

*For credit and debit cards only

No. We do not charge interest.

*For credit and debit cards only

No. Everyone is 100% approved with no credit checks.

*For credit and debit cards only

We have 1, 6, and 12 month payment plans.

*For credit and debit cards only

If the payment does not process successfully upon the draft date that is scheduled, we will attempt to draft the payment for 3 consecutive days. Meaning, the original payment due date, the day after that, then the day after that.

*For credit and debit cards only

Please contact our Student Financial Services team at (800) 892-4772 (option 2), Monday-Friday, between 6am-5pm, Arizona time

Please contact our Student Financial Services team at (800) 892-4772 (option 2), Monday-Friday, between 6am-5pm, Arizona time

Please contact our Student Financial Services team at (800) 892-4772 (option 2), Monday-Friday, between 6am-5pm, Arizona time

Please contact our Student Financial Services team at (800) 892-4772 (option 2), Monday-Friday, between 6am-5pm, Arizona time

If you are currently on a payment plan, your first payment (after enrollment) is due 30 days from your enrollment date and monthly thereafter

To update payment information, please call our Student Financial Services team at (800) 892-4772 (option 2), Monday-Friday, between 6am-5pm, Arizona time

Your Certified Personal Trainer (CPT) package should include the following:

• Fitness: The Complete Guide 
• CPT Workbook and Study Guide
• Fiscal Fitness
• "How to Complete your Course" information packet
• Selected reminders and promotional material

Textbooks are an additional cost and separate from the package. 

The "How to Complete your Course information" packet contains step-by-step review and preparation information for each of the two available testing options: Home Study Examination and Online Examination. Review the packet for study options and testing procedures.

The workbook and Study Guide provides assistance in the retention of the course material. You are not required to submit the workbook in for grading. However, experience has shown that individuals who faithfully use the workbook and Study Guide achieve greater understanding of the course materials than those who do not use a workbook. ISSA recommends that you actively use the workbook and Study Guide to prepare for the fitness course examination.

You must meet the following:

• Submission of all course quizzes
• A score of 70% or better on the final examination
• Proof of current Adult CPR/AED certificate

Yes, you must submit all course quizzes as part of your completion requirements.

Yes, Online testing, for both quizzes and final exams, is the preferred testing method. Online testing saves you the hassle of organizing and photocopying your answer sheets, saves you from a trip to the post office, saves you postage for registered mail, and keeps track of your submissions in your Member Account. What's more, online testing produces a much faster turn-around time for grading!

No, quiz scores do not affect your final examination score.

You may submit any number of quizzes at a time (a single quiz or a group of quizzes), but you must submit the quizzes in order. If you take the quizzes online, your Member Account will track your quizzes for you.

We highly recommend that you take your quizzes online at ISSAtrainer.com. Not only will you avoid the hassle of photocopies, registered mail, and a trip to the post office, you will receive immediate feedback on your performance. In addition, your Member Account will track all of your quizzes for you.

When you complete all of your course quizzes, you will be able to access and begin your final examination.

Submission of all of your course quizzes indicates that you have studied all of the course material and have enough background information to begin your final exam.

Yes, you may submit your quizzes entirely online, entirely by mail, or by using a combination of both.

Our server tracks and documents all of your quiz attempts and scores. This information is tied to your personal Member Account.

You may take the quizzes as many times as necessary, but we highly recommend that you do so online. If you request additional answer sheets to submit repeated quiz answers by mail, you will be required to pay an administration fee plus shipping and handling costs. Retaking quizzes online is free of charge.

Yes, as an enrolled student you are free to use all of the available resources at your discretion. If you would like to take your quizzes online but mail in your final examination, feel free to do so. However, taking your final examination online will reduce the hassle of organizing and photocopying your examination, and save you a trip to the post office and money for registered postage. Also, you'll get your results much faster!

You have three testing options and are at liberty to select whichever version best suits your learning and testing style. The examinations are not without difficulty. Remember, if becoming a professional in any field were without challenge, the profession's credibility would be questioned. Also, communication skills are essential to being a successful CPT. We have seen countless trainers who were quite experienced but lacked the communication skills necessary to succeed financially and professionally. Being able to express yourself verbally and in writing is imperative to your success. Don't forget: Our Educational Support Team is here to help! Please contact our Educational Support Team with any questions. Any student caught soliciting another person to take an exam will be immediately dismissed from the ISSA.

Yes, there are distinct advantages to submitting your examination online:

• You do not have to print, organize, or photocopy your work for your records
• You do not have to make sure your name is on every page of your examination; our server tracks your submissions for you
• You save yourself a trip to the post office
• You save on postage for registered mail (and overnight postage if you are in a time crunch)
• You don't have to worry about your exam being lost en route or wonder when your exam was received
• Your examination is logged into our grading center the moment you press submit
• The Educational Support team will receive your examination on weekends as well as weekdays, leading to a quicker turn-around time

We strongly recommend online testing for all students, especially those with potential job offers or time-sensitive pay increases.

If you take your examination online, our secure server will organize and track your examination for you. Exams submitted by mail must be stapled or bound in a manner that keeps the coursework and examination organized. All final examinations should be typed, not handwritten. Students must be sure to include their name on every page of their exam. We do not allow plastic page dividers, sheet protectors or binders of any kind.

If you fail any portion of your Examination, you will be offered the opportunity to resubmit that portion of the examination, free of charge. (This is known as your second attempt at the examination.) Each retest beyond the second attempt (e.g., third attempt, fourth attempt, etc.) will incur an administrative fee.

For the Certified Personal Trainer (CPT) courses, if you do not finish within 6 months, your student account will become inactive. If you fail to complete the program requirements within 6 months, you may request a 1-month extension, for a non-refundable fee. If you fail to complete the requirements during your first extension period, you may request up to 3 more 1 month extensions for a non-refundable fee for each 1 month extension. Completion of the program beyond the final extension period requires re-enrollment. For the other course specializations, if you do not finish within 8 months, your student account will become inactive. If you fail to complete the program requirements within 8 months, you may request a 1-month extension, for a non-refundable fee. If you fail to complete the requirements during your first extension period, you may request up to 3 more 1 month extensions for a non-refundable fee for each 1 month extension. Completion of the program beyond the final extension period requires re-enrollment. If you purchased a bundle of products that contains a CPT course and other specializations, the timelines noted above apply to the individual courses. You have 6 months to complete CPT and 8 months to complete the specialization courses.

Yes. Please contact our customer care team as this is a case by case decision. One of our customer care reps will contact you within 24 hours.

• Phone: 1-866-450-0339 
• Email: support@issaonline.com (replies within 24 hours)

Yes. Please contact our customer care team as this is a case by case decision. One of our customer care reps will contact you within 24 hours.

• Phone: 1-866-450-0339 
• Email: support@issaonline.com (replies within 24 hours)

Applicable Sales, Use, GST, and VAT Taxes are collected and remitted where required by local tax authorities.

If you miss a payment, your account will then become locked, and you will no longer be able to login and access your courses or materials. Our Student Financial Services will then be in further contact to try to collect the payment/provide assistance if there is an issue, and help to create a solution.

In addition to the free online version of the course textbooks, you can purchase printed copies of our most popular courses. Click here to look for your course and buy the book.

Books ship within 2 to 3 days of placing your order. US orders ship through UPS Ground Service which can take 3 to 5 business days to arrive. International orders may take up to 1 week to be delivered.  You can check the status of your order in the Order History section on the textbook ordering site. books.issaonline.com

• Course(s) are listed in the 'Certification Course' tab within your student portal.
• If you enrolled in continuing education courses, you'll see them listed under the 'Continuing Education Course' tab.
• To access course study materials, click the course name from the Student Portal homepage.

• Login to your student portal at www.issatrainer.com.
• Click the course title you want to study and get started.

• Exams with written sections can take 3-5 business days to be graded by our Education Support team.
• If your exam was multiple choice only, please check your email inbox for exam results. If you don't see an email, please check your spam folder.

• Our policy allows students to cancel within 7 days of enrollment only.
• If it's been more than 7 days, please call the Student Success team for options to add more time to complete your course(s), or to explore possible payment plan modifications.
• Please call us at 800-892-4772 (option 3). Your Student Success team is available Monday-Friday from 6am to 6pm, Arizona time.

If you're having trouble printing the workbook, please download the workbook PDF to your computer.

If you're still having trouble printing, please call the Student Success team at 800-892-4772 (option 3), Monday-Friday from 6am to 6pm, Arizona time.

The workbook is fillable once downloaded as a PDF onto your computer.

Directions:

• Click the course you're working on that has the workbook.
• Locate the Download tab located on the left side of the screen.
• Click the blue link for Workbook.
• A new page will open with the PDF.
• Download to your computer by clicking on the download button, usually located on the top right of the page.

• Click into the course you've completed.
• Click the Download Certificate button to access the high resolution, digital copy of your certification.

You will still have access to the course material after you've completed the courses.

All course material is online and found in your student portal at www.issatrainer.com.

• Certifications are valid for 2 years.
• The expiration date is displayed on your certificate, but if you are unsure, please email our Student Success team at support@issaonline.com.
• A PDF of your certificate will be available to download directly from the student portal 24-48 hours after passing the final exam.

• Click on the corresponding course in your student portal (issatrainer.com) homepage
• Find the 'Guided Study' option in the blue box on the left side of the screen
• This is where you will find the Guided Study program including reading assignments, quizzes, etc. broken up into 10 weeks of study

• Yes, we recommend reading the course material found in the textbook and watching the lecture videos
• Videos cover important topics related to course content and provide helpful tips for completing the course

• You will find a link to 'Courses and CEUs' toward the bottom of your issatrainer.com member's homepage
• Below the link you can view all certification and CEU courses for purchase

You will find a link to 'Courses and CEUs' toward the bottom of your issatrainer.com member's homepage. Below the link you can view all certification and CEU courses for purchase.

Course swaps (of equal value) are available within the first 30 days after enrollment

If you want to trade your current course for another eligible course, please contact our Student Success team at (800) 892-4772 (option 3), Monday-Friday, from 6am-6pm, Arizona time

Yes, ISSA is happy to offer discounts to our veterans

Please contact our Enrollment team, 7-days/week at (800) 892-4772 (option 1) between 6am-6pm, Arizona time for details

• Login to your account on issatrainer.com
• Course textbook(s) are on the course homepage
• Click the 'Downloads' tab on the left side of the page for a downloadable PDF
• Or click the 'Textbook' link to view online
• If you would like to purchase a hardcopy textbook, please visit the ISSA Bookstore (books.issaonline.com) for more information

• ISSA plans to offer Certified Personal Training (CPT) and CPR courses in Spanish in the near future (release date TDB)
• Please check our website periodically or call the Student Success team for updates and timing. Student Success can be reached at (800) 892-4772 (option 3), Monday-Friday between 6am-6pm, Arizona time

• If the webinar is currently in session, please call the Student Success team at (800) 892-4772 (option 3) for immediate assistance
• If you did not attend, recorded sessions are available
• To access recorded bootcamp videos, click on the corresponding course in your student portal (issatrainer.com) homepage
• Click the 'Webinar' option in the blue box on the left side of the screen
• You will see links to bootcamp and office hour sessions
• Video recordings of each session are uploaded within 48 hours

• To inquire about acceptance of specific courses/programs for continuing education credit(s) toward certification renewal, please submit an email to student-services@issaonline.com
• Please attach any relevant information pertaining to each course/program for which you are requesting consideration for
• Once submitted, your request will be reviewed, and you will receive a response within 3-5 business days

ISSA is represented at all top fitness conferences globally, but we don't currently hold our own ISSA conference yet. Stay tuned!

• If you are currently enrolled in the ISSA Certified Personal Trainer (CPT) course, a sample PDF of the client liability waiver is under the 'Downloads' tab
• The Downloads tab is located on the left side of your CPT course homepage
• Click the 'Client Forms' folder to view the sample PDF
• If you are not currently enrolled in the CPT course, please call the Student Success team at (800) 892-4772 (option 3), Monday-Friday between 6am-6pm, Arizona time
• Or email us at success@issaonline.com and request a copy of the form

• The course expiration date is the final date you must submit your final exam for grading
• We advise submitting the exam for grading a few days in advance, so there is time to make corrections if needed
• Once the course expires, you will lose access to your final exam, unless the course is eligible for extensions
• Please contact our Student Success team at (800) 892-4772 (option 3) Monday-Friday, between 6am-6pm, Arizona time

To be issued your certification, you need to have a current CPR/AED certification, as well as pay 1/12th of your overall balance with ISSA.

Once those requirements are met and your certification is done processing, click the applicable course in your student portal and the PDF certification will be available to download and print.

Please go to the 'My Account' section of your student portal and download/fill out the name change form.

Along with the form, include the necessary documentation and email us at support@issaonline.com.

One of our Student Success coaches will assist you from there.

• We require all members to renew their certifications/membership with ISSA every 2 years.
• To discuss option, please call the Student Success team at (800) 892-4772 (option 3), Monday-Friday, between the hours of 6am-6pm, Arizona time.

If you need to verify the validity of an ISSA certification, please reference: https://www.issaonline.com/company/certificate-validation

A minimum of a 70% is required to pass the Personal Training exam.

A minimum of 75% in each section of all specialization exams is required to pass.
We know you can do it!

It all depends on the course you take and could have up to 200 questions.

We advise students to provide as many words as needed to sufficiently answer all parts of the question in detail.

On average, most passing essays are between 250-500 words in length.

ISSA trainers are required to renew their certification every 2 years. This process consists of a renewal fee, updated CPR/AED certification, and documentation stating the completion of 20 Continuing Education Units (CEUs). (Please note, fulfillment of this specification is required of trainers only after they have received certification through ISSA. CEUs are not a prerequisite to receiving certification.)

All ISSA Professional Trainers maintain their professional status by:

1. Submission of the CE Report Form and accompanying documentation of acceptable CE hours completed during the previous 2-year certification cycle. These documents can be uploaded online at: ISSAtrainer.com, under My Account.

2. Proof of a valid Basic Adult CPR/AED certification.

3. Payment of renewal fees.

Member Renewal: $99. The fee must be paid at the time of renewal.

(The $99 renewal fee is waived if all 20 CEU's are earned through ISSA certificate, ISSA-specific CEU's or undergraduate courses.)

All ISSA Professionals are required to keep a current basic adult CPR/AED certification. If your CPR/AED expires before your renewal, you are responsible for updating your CPR/AED status. Your CPR/AED must be valid for at least 30 days beyond the date of submission.

One CEU credit is equal to 1 contact hour of instruction. All 20 units or contact hours must be taken through ISSA, an ISSA Continuing Education Provider, or other ISSA-approved continuing education activity. To be sure that a specific personal training course is approved, please contact the Continuing Education department at 800-892-4772 (Monday through Friday; 7am to 5pm PST), or visit Approved Partners.

A student will receive 1 CEU only if they complete the CPR/AED course with ISSA.

ISSA seeks to uphold its standards of providing top-notch personal training education and information to its fitness trainers. Similarly, ISSA encourages its students to continue their learning with the most cutting-edge information available to health and fitness professionals. For this reason, CEUs earned in excess of the required amount cannot carry over because new information is always emerging in the field of exercise and health. 20 CEUs is the minimum requirement for every 2-year renewal cycle.

Upon completion of any ISSA course or approved provider courses, students will receive a certificate of completion/attendance. This documentation confirms completion of the CEU program. For college or university courses, students will need to obtain a copy of their transcripts or grade report to receive ISSA CEU credits.

No, students should keep their CEU documentation in a safe place until it is time for them to renew. Students may submit all required documents and fees in 1 renewal packet.

ISSA students may submit a petition for an unapproved provider's course. The course must be directly related to the member's fitness profession and educational growth in the professional fitness industry. A petition for each CEU program approval must be submitted and must be accompanied by all appropriate documentation and fees for review. Each petition is reviewed at the discretion of the ISSA advisory board.

Renewal packets may be submitted up to one year after the original expiration date. Late fees will be assessed to all applications that are received after their expiration date. For ISSA fitness certifications that have been expired for over one year, the applicant will be required to re-enroll.

Failure to complete CE requirements and timely renewal of your professional status may result in the forfeiture of your certification. We encourage you to complete continuing education requirements on time. A late fee will be assessed for applications not post marked by the expiration date. The late fee is in addition to the renewal fee. The following breakdown applies:

• 3 to 6 months late$40
• 6 to 12 months late $50

Once the completed renewal packet is received, your professional status will be renewed for two years from the date your renewal application is processed.

Example for when your completed renewal packet is received after your original expiration date:

Membership Expiration Date January 20, 2020
Renewal Application Received December 3, 2020
New Expiration Date December 3, 2022

Once the completed renewal packet is received, it will take three to four weeks for processing of the updated Certified Personal Trainer (CPT) certification. Incomplete packets will be returned and issuance of the updated personal training certificate will be delayed. Students should make sure the renewal packet contains all the required material and fees prior to submission to prevent time delays.

Go to the 'My Account' section of your student portal (ISSAtrainer.com) to review your contact information and update as needed.

Go to the 'My Account' section of your student portal (ISSAtrainer.com) to review your contact information and update as needed.

To re-enroll in your course(s), please call our Enrollment team at (800) 545-4772 (option 1).

You can also go to www.issaonline.com and click the LIVE CHAT option.

Finally, you can reach us via email at support@issaonline.com.
NOTE: The Enrollment team is available by phone/Live Chat, 7-days/week, from 6am-6pm, Arizona time

Personal Training deals with the art and science of physical conditioning combined with healthful behavior modification techniques that are preventive in nature, but not corrective, therapeutic, or rehabilitative. There is focus on the use of passive, active, and resistive exercise to maintain and improve human function.

In addition, personal trainers can work with technologies that include:

• Health and fitness assessments and testing procedures;
• Injury recognition, appraisal, preliminary treatment, and instruction; and
• Counseling on wellness and public health issues, including:

1. Weight management
2. Smoking cessation
3. Nutritional counseling
4. Stress management; and
5. Disease prevention.

At the date this was revised, there is no licensing for personal fitness professionals in the United States. A personal training certificate does not constitute a license to practice medicine. Unless you are already a licensed health care practitioner, it is important not to present yourself as a physician in any manner. Industry recognition, memberships, and liability insurance are available to ISSA graduates. Students should investigate the laws within the state in which they reside.

When a client comes to a personal trainer for health support for a particular problem, they will have received a diagnosis from a primary health care physician. If not, they should do so. The trainer can educate the client on health and fitness, which can complement any treatment prescribed by the primary health care physician. The focus of a trainer is not on disease or illness, but on fitness and health allowing the body to heal itself. Many primary health care physicians are willing to work with certified personal trainers to achieve the best overall plan for the client.

As a personal trainer, it is important to remember that your suggestions are complimentary to a primary health care physician. A personal trainer cannot diagnose a client as having a particular illness, or purport to treat or cure any disease. This constitutes practicing medicine without a license. However, there is a large scope for a certified personal trainer to educate the client without stepping over that line.

Note that if you are a health care practitioner, you may be able to adjunct your new training to your existing practice. Many RNs, MDs, Physical Therapists, and Pharmacists take the courses for this purpose.

Certification is a process by which ISSA, as a nongovernmental agency or association, recognizes the competency of individuals who have met certain qualifications as determined by the ISSA. To achieve your personal training certification from ISSA individuals must meet the eligibility requirements for certification and pass our personal training certification examination.

Certification provides both personal validation and validation for employers and consumers of the certificate holder's professional competence in the fitness field.

Specifically, certification:

• Demonstrates to colleagues and superiors a dedication to quality healthcare and to the highest standards for conduct of fitness professionals.
• Presents solid evidence to employers that an employee has trained and has been tested to implement best practices and apply current technology solutions, in addition to any abilities that in turn advance the organization.
• Sets a person apart from uncredentialed job candidates.
• Assures current knowledge through continued education and verification of base level competency.
• Holds value to employers because it supports a worker's ability to uphold fitness industry standards and regulations, thereby potentially saving organizations from potential liabilities.
• Catalyzes career development by augmenting resumes and adding recognition to candidates' capabilities. Since credentials appear after a person's name, they announce expertise with every signature.

The definition of licensing is to give authority or formal permission from the proper authorities to perform certain acts or to carry on a certain business, which without such permission would be illegal. Requirements differ from state to state.

The National Board of Fitness Examiners (NBFE) is a not-for-profit association dedicated to promoting excellence in the fitness profession through standardized and unbiased National Board examinations. NBFE exams will assess the competencies of fitness professionals currently working in the field and those who are newly graduated from a national certification program or college with approved curriculum. Assessments are designed, developed and deployed based on scopes and standards of practice as defined by the NBFE and its six advisory boards. The NBFE will serve the needs of state licensing authorities, fitness certification organizations, health clubs, colleges, the military, the medical profession, fitness trainers and the public.

The NBFE was formed because there are no regulations or national standards for Certified Personal Trainers. In recent years, the fitness industry has received harsh criticism by the media, Medicine, health clubs, and the public. Currently, an individual with no experience and minimal competency can buy a certification. Due to these contrasting standards and the lack of regulation in the industry, several states have legislation pending or in discovery to regulate the fitness industry without input from industry stakeholders.

On March 20, 2004 members of the NBFE met with the heads of many national certification organizations and International Health, Racquet & Sportsclub Association (IHRSA) executives to discuss plans to establish national standards, and the development and deployment of national board exams.

Members of the NBFE will determine scopes, standards, and content for all NBFE assessments. The NBFE will draw members and input from six Advisory Committees representing all areas interests of the fitness industry. These committees are as follows:

• Certification Organizations Advisory Board
• Fitness Professionals Advisory Board
• Health Club Advisory Board
• Higher Education Advisory Board
• Medical Advisory Board
• Military / Armed Forces

Please connect with our Enrollment team for assistance.

Call (800) 545-4772 (option 1).

Go to www.issaonline.com and click the LIVE CHAT option.

Email us at support@issaonline.com and someone will get back to you as soon as possible.
NOTE: The Enrollment team is available by phone/Live Chat, 7-days/week, from 6am-6pm, Arizona time

• We encourage you to take advantage of the job resources available through your student portal.
• Once you login to issatrainer.com, hover over the Professional Division tab and select Job Resources.
• You will find links to different job posting websites.
• If you're an employer, looking for Certified Personal Trainers and want to post available positions, please complete the application on this link:
https://certifications.issaonline.com/b2b/preferred-partners/

If you want to remove your current banking information from your account, please contact the Student Financial Services team.

You can reach them via email at billing@issaonline.com, or by phone at (800) 545-4772 (option 2) Monday-Friday, between 6am-5pm, Arizona time.